Pipe Flow Expert Software - Value and Progress
Since the launch of our Pipe Flow Expert software annual fee in 2008, we've been committed to delivering outstanding functionality and exceptional support at an affordable price. Our software has significantly evolved over the years, adapting to your changing needs and functionality requests, and staying current with technological advancements. However, while the features of our Pipe Flow Expert software have expanded, the cost of our annual license/support fee has remained the same for nearly a decade and a half.
From 2008 to 2023 our annual license/support renewal fees did not change.
Understanding Our Software License Fee Adjustment
As of June 2023, we've made a small change in our overall pricing structure, and we want to explain why this is necessary and justified.
It Is Still A Low-Cost Annual License Renewal
Our original software license fees back in 2008 were far lower than the license fees charged by some of our competitors, and this is still true today. Even after the increase it is still a low-cost annual license renewal for this type of software. Our prices remain significantly less than for any other software with similar capabilities. And not just 10% or 20% less, but often many multiples less than the license fees charged for other competing software programs.
Our Pipe Flow Expert software remains by far the best value piping and pumping system design software, is known for being powerful yet easy to use, has a best-in-class user interface, with a robust calculation engine, and it comes with unrivaled support.
The Inflation Factor
We all recognize the role that inflation plays in increasing the cost of goods, services, salaries, energy, and the overall cost of running a business. Simply put, a dollar/pound/euro today is not worth the same as it was in 2008. The cumulative rate of inflation from 2008 to 2023 means that we now pay more for goods and services, often twice as much for certain items.
By maintaining the same price for our software license/support since 2008, we've essentially been absorbing the cost of inflation. This approach is no longer sustainable. The adjustment in our annual license renewal fee is an inevitable response to the impact of inflation over the past 15 years.
Increased Operating Costs
Our commitment to providing our users with top-tier service involves continuous investment in the resources that make the provision of our Pipe Flow Expert software possible. There are direct costs associated with software development, like employing a skilled team of engineers, software developers, and support staff, and maintaining our infrastructure, websites, and servers. These costs have risen substantially since 2008.
Also, to keep up with the changing tech landscape (new versions of Microsoft Windows, and other software) we've had to invest in new technologies, training, research, and development. These operational necessities contribute to the cost of producing our Pipe Flow Expert software and offering it to end users worldwide.
Unparalleled Functionality and Support
While it's necessary to address the monetary aspects behind the license renewal pricing increase, it's equally important to emphasize what you gain from using our Pipe Flow Expert software. Our tool is not just a general software program; it's an easy-to-use but highly technical software product that helps engineers in over 100 countries worldwide to design energy-efficient systems, calculate the flow rates, pressure losses, and pumping requirements in complex pipe systems, and it produces essential results that allow mechanical engineers and piping design engineers to do their job, while multiplying their productivity many times over.
It has grown in its capabilities and sophistication, packed with features designed to make your life easier, your decisions smarter, and your work considerably more accurate. And it saves you a large amount of time and effort, not to mention the role it also often plays in helping companies win business by allowing them to prove their piping design choices and present these as part of the sales pitch.
Additionally, we're proud of the exceptional customer support we provide. We're always here to help you navigate any challenges, optimize your use of Pipe Flow Expert, and ensure that you're getting the most out of the software. This level of customer support is integral to our offering, and is not something that every software company provides, particularly at our price point. We call it Unrivalled Support and you can see what our users think about this here: www.pipeflow.com/customer-testimonials
Conclusion: Exceptional Value and Unrivalled Service
While we understand that any price increase can be cause for concern, we believe that the adjustment is justified, both in the face of economic changes and in terms of the value you receive. We're confident that even with the revised license fee, our Pipe Flow Expert software represents excellent value for money. The expansive functionality and dedicated customer support make our Pipe Flow Expert software a comprehensive solution that continues to deliver a high return on investment.
Thank you for your understanding and your continued support. We are committed to providing you with a software experience that exceeds your expectations and supports your success, and we will continue to deliver a product and service that stands head and shoulders above the competition in terms of value and quality.
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