Customer Testimonials
We take pride in treating our customers as we would like to be treated ourselves. We believe in providing great service. We will respond to your emails and engage in personal communication because we know that's what we would want ourselves.
We know, it just sounds too good to be true? Try us, email us at info@pipeflow.com
Pipe Flow Software programs are used by professional engineers in over 100 countries worldwide.
What our customers say about our software
Here are some of the comments we have received in emails from existing PipeFlow users:
(we have marked up some of the words in 'bold')
Pipe Flow Expert has revolutionized the way we design, bringing a level of expertise to our work that has been instrumental in helping us to achieve greater energy efficiency in our fluid systems. See Al's full email.
Your excellent product is simply superb... let me say that I cannot speak highly enough of PipeFlow, your support and your products. See Rick's full email.
Pipe Flow Expert has been an extraordinary tool for me at Georgia-Pacific for the almost 3 years that I have been using it. It is one of the best programs in its genre that I have ever used.
The program is nothing short of wonderful, it has returned to me a lot of calculation time, optimised the review process and fostered a higher confidence with final designs.
Great software, superlative service.
After using Pipe Flow Expert for a couple days, it seems like a wonderful piece of software! It's very easy to use! We look forward to completing our design and moving forward with the project.
Regarding the Pipe Flow Expert, I have to say that it is an excellent program... I used it in determining pressure drop for an existing system... it is amazing software and I will recommend it to my colleagues... Your EXCELLENT customer support, prompt and quick replies reflect the EXCELLENT product you have.
I find your Pipe Flow Expert program excellent and easy to use... it certainly makes pipe flow and pressure loss calculations less time consuming... you can change one variable and quickly see the effect... useful for running 'what if' type scenarios when designing a pipe system... excellent value for money!
I continue to be impressed with your expert assistance and prompt response. The Pipe Flow Expert [software] has been invaluable to us in the past years. Loop Tech installs underground heat exchangers for closed loop geothermal heat pump systems... glad to see that this new version includes HDPE pipe. Thanks again.
I was extremely impressed with both of the packages, although limited during the free trial. After the purchase I spent some time going through both packages and discovered that they will be a great benefit to me in my work.
My best wishes for the New Year to you and your guys. I am impressed with the amount of work done (and the committment) and the level of expertise shown. Thank you also for your advice on how to handle problems if they would remain. .. Not often one finds such a service for something already payed up!
Many thanks for your prompt answer and your goodwill offer!!!! We are really satisfied with the software and we want to continue working with it especially with this new version.
We are really enjoying the software that we have ordered and will be recommending it to people in our industry. Great product and very user friendly for our guys to get up and running!
I down loaded the program and the Pipe Flow Expert product code is:928075069. I am almost certain that we will be purchasing at least 2 more licenses in the near future.
...it all works perfectly! Brilliant, thanks. I really appreciate your efforts. This will make the design aspect of my work much quicker and easier. I will be very happy to recommend your programs and services...
Thank you very much. I am back up and running. I appreciate your help and your customer support is excellent!
Thanks for the assistance - great program!
Thank you for coming back so quickly (and at such a late time!!!!!!). I will ensure all versions are activated this morning. Once again thank you for all your help.
The sales service from Pipeflow is really professional... My problems as a result of a reinstallation on a new hard drive were quickly resolved. I am delighted with Wizard and anticipate being equally pleased with the Expert program as well.
Thanks ...... Everything is working perfectly... This is a very nice little program .... Very Useful .......again, thanks!
Thank you for all your help and assistance with this project. My company and our client are truly pleased with your friendly service, speed and awareness.
I have used PipeFlow expert to complete my calculations, and have found it an extremely easy and self explanatory platform to work with.
Thanks for the response, I have received the [Pipe Flow Expert software on] USB thumb drives today. Great Product!
I would just like to take a minute and say thank you. What could have been a long and drawn out task was completed quickly and concisely by your companies quality customer service.
It's tough trying to cope with the inconvenience created by a crashed drive - but the quick support that you have provided makes it easier.
Thank you for your prompt reply... As usual your support is first rate.
I am loving your program, making life alot easier for me around here given that it is so easy and user friendly.
It seems you are correct... Everything is working now... Many thanks for your prompt assistance – I am impressed with your level of service.
Pipe Flow Expert is the most reasonable value on price... I decided to give it a try on one of my prestigious Oil and Gas Projects which involves 60 pipe lines... At first I calculated manually for days and nights... Once I bought this software, i have realized THE SPEED, THE NEED and THE VALUE.
I have performed a data match with a small diameter pipe system... the flow rates at two fixed pressure drop values matched perfectly! Thanks again for your excellent support. Your detailed answers to my questions has impressed our engineering department, including our company president.
Thank you very much... The service that I have received from your group is exemplary - again it is very much appreciated.
I have installed it [PipeFlow Expert] on my new Apple Macbook Pro. It runs well in Bootcamp... very happy with what I have been able to do in Pipeflow. It is [also] running under VM Fusion in Unity View.
Thank you very much for your help and the rapid response to solve our problem.
Honestly, I wasn’t even expecting such a prompt reply! ...Thank you very much, it works fine.
I will recommend your company to anyone who looks for a similar software: you give better service from overseas than many local stores!!!!
Thank you for the quick support, the solution just worked perfectly.
Your Pipe Flow product has helped me tremendously. I've been able to alleviate a few restriction problems where we thought we might need an additional pump.
This is the genuine email we received from Rick Fuller, a user of Pipe Flow Software. If we had made it up, it would not have read this good!
Email from Rick Fuller:
I have to tell you how pleased I am with all of your products. In the beginning I used Pipe Flow Wizard and Flow Advisor often. But since my purchase of Pipe Flow Expert I find that I now use that product quite often as well.
Currently, I am doing a lot of hydraulic modeling, sanitary sewer flow analysis, and design work for Richmond, CA. Your hydraulic software tools have become absolutely essential to me in doing my work.
I also appreciate the attention you give to updates. In fact, I truly appreciate the personal response you provided me when I told you I was working with sanitary sewer lines below sea level necessitating my request for you to provide negative invert elevations in Pipe Flow Expert. You turned that request into reality in just a matter of days!! Thank you for that.
Finally, given my constant tinkering with my computers and operating systems and my proclivity to edit my system registry, I have caused myself numerous problems, as you well know. Your response to my need, several times now, to get my software functional has been immediate. I have never been down for more than 24 hours.
Your customer support for your excellent products is simply superb. In closing, let me say that I cannot speak highly enough of PipeFlow, your support and your products. Please feel free to use me as a reference at any time.
This is the genuine email we received from Al Truss, a user of Pipe Flow Software.
Email from Al Truss:
I wanted to thank-you for the prompt, exemplary service you gave me. Receiving a customer service phone call from overseas was a bit unexpected, but it certainly emphasized to me the commitment you have to your customers, and to your desire for the successful installation and operation of your software. Your courteous and insightful assistance in helping me to resolve the issue has bolstered my confidence in your company and your products all the more.
Our original purchase of Pipe Flow Expert has revolutionized the way we design, bringing a level of expertise to our work that has been instrumental in helping us to achieve greater energy efficiency in our fluid systems.
The integration of your software into our design workflow has helped propel our company to be recognized as a leader by the top companies in our industry. We are committed to using Pipe Flow Expert to advance our system designs, and look forward to what you might incorporate in future releases.
