Can I upgrade to the latest version of the Pipe Flow Expert software?
UPGRADE TO VERSION 7 (Released October 2015):
From version 7, the software is licensed for a specific period of time. When the license ends, users will need to Purchase the low cost Annual License Renewal, which provides:
- An ongoing license to use the Pipe Flow Expert software.
- Free upgrades to new releases of the software as they become available.
- World class technical support (email and telephone).
- Help with modelling issues.
- Help with licensing issues (and moving licenses).
UPGRADE FROM VERSION 6 (FREE, if you are within support):
Special Offer: IF YOU ARE CURRENTLY WITHIN SUPPORT => Free Upgrade
If you are running Pipe Flow Expert version 6 and you have current Support and Software Maintenance then we will allow you to upgrade to Pipe Flow Expert version 7 for free and we will provide a new license that is valid through to your support end date (this license also covers ongoing technical assistance, help with modelling issues and free upgrades).
FREE UPGRADE TO PIPE FLOW EXPERT VERSION 7 (when within support)
UPGRADE FROM VERSION 6 or older (LOW COST, if you are out of support)
Offer: IF YOUR SUPPORT & SOFTWARE MAINTENANCE HAS ENDED => Low Cost Upgrade
We are currently allowing users that are out of support and running old versions of the Pipe Flow Expert software to upgrade to version 7 for a very low cost by
Purchasing a 12 month Annual License Renewal for version 7.
You will then receive a 12 month license to run Pipe Flow Expert version 7. This is a great offer if you are running an old version of Pipe Flow Expert and you are out of support. Under our previous license terms, all missed support periods needed to be paid for to re-instate cover and to get upgraded to the latest version of the software. This gives you a one-time opportunity to get updated to the latest version of Pipe Flow Expert at a very low cost.
Contact us at firstname.lastname@example.org if you need any further information.
UPGRADE FROM LITE VERSION (25 Pipes) to full version (1000 pipes):
If you currently have a license for Pipe Flow Expert Lite (any version) and you want to upgrade to the full version of the latest release of the Pipe Flow Expert software then we will allow you a full credit against the price you previously paid for the Lite license.
Email us to request an upgrade from Pipe Flow Expert Lite (25 pipes) to the full version (1000 pipes), and we will provide you with a promotion code allows you to purchase a full license for the difference in cost between what you paid for the Lite license and what the current cost of a full license is.
Annual License Renewal with Support
The Annual License has replaced the previous Annual Support and Software Maintenance option. If you choose to upgrade for free, in order to renew the license when it ends, you will need to
Purchase the low cost Annual License Renewal.
If you choose not to upgrade from a previous version then your current version of the software will still run, however once your current support periods ends, you will not be able to renew support for the old version of the software. If you require assistance after this then you will either need to upgrade or we will need to charge a support fee to help you (if will be far better value to upgrade for free and get a new 15 month license and then renew the Annual License when needed). See: Benefits of the Annual License & Support program